PiXYZ Software Helpdesk
How can we help you today?
Enter your search term here...
to submit a new ticket
Check ticket status
FAQ and troubleshooting
Getting Started with PiXYZ Software
How to report a bug
License installation troubleshooting
Why my license isn't working any more ?
Why am I not able to connect to PiXYZ website/PiXYZ Helpdesk platform?
View all 10
Why my triangle count is different in Pixyz Studio and in Unity?
CAD API failed error code? Error on elevation?
Is it possible to do some manual UV unwrapping in Pixyz Studio?
How can I use Pixyz Batch?
How can I try Pixyz Batch CLI mode?
Is it possible to run Pixyz as a service?
Pixyz Plugin for Unity
Where is the manual or the scripting/API documentation ?
How do I uninstall Pixyz Plugin from my Unity project ?
I can’t retrieve animation or light data in Unity
Is Unity PRO required to use Pixyz Plugin?
Which VR hardwares are supported by Pixyz Review?
How can I customize my VR scene with interactions ?
I am encountering some perfomance issues (desktop or VR) on a large assembly. What can I do?
Why I can't create Motion Group anymore ?
What configuration items are kept in the variants ?
View all 8
About Pixyz Products
What is Pixyz?
What is Pixyz Studio?
What is Pixyz Plugin?
What is Pixyz Review?
What is Pixyz Batch?
View all 7
Pixyz Plugin for Unity - Documentation
Pixyz Studio - Documentation
Pixyz Batch - documentation
Pixyz Review - Documentation
Software installation and use
Software Acquisition & Purchase
How long does the license for a Pixyz product lasts?
How can I purchase Pixyz products?
Where can I find an invoice for my purchase?
Can Pixyz provide non-annual licenses for Pixyz products?
How do I install Pixyz Plugin for Unity on my computer ?
How do I install Pixyz Review on my computer?
How do I install Pixyz Studio on my computer?
Can I install a Pixyz product for all the users on my computer?
Where can I find the latest update of a Pixyz product?
How do I activate a purchased license for a Pixyz product?
I have no internet connection, how can I activate my license?
Why can't I connect to my user account from my Pixyz product?
How can I manage my licenses?
How can I renew the license of my Pixyz product?
View all 12
License trial & evaluation of PiXYZ
Is there a trial license available for all Pixyz products?
How can I get a trial license for a Pixyz product?
How do I activate a trial license for a Pixyz product on my computer?
How long does the trial version of a Pixyz product lasts?
How many times can I install a trial license for a Pixyz product?
View all 6
Help Desk Software
by Freshdesk Support Desk