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Knowledge base
FAQ and troubleshooting
General
10
Getting Started with PiXYZ Software
How to report a bug
License installation troubleshooting
Why my license isn't working any more ?
Why am I not able to connect to PiXYZ website/PiXYZ Helpdesk platform?
See all 10 articles
Pixyz Studio
3
Why my triangle count is different in Pixyz Studio and in Unity?
CAD API failed error code? Error on elevation?
Is it possible to do some manual UV unwrapping in Pixyz Studio?
Pixyz Batch
3
How can I use Pixyz Batch?
How can I try Pixyz Batch CLI mode?
Is it possible to run Pixyz as a service?
Pixyz Plugin for Unity
5
Where is the manual or the scripting/API documentation ?
Do I need a Pixyz license to run my built application?
How do I uninstall Pixyz Plugin from my Unity project ?
I can’t retrieve animation or light data in Unity
Is Unity PRO required to use Pixyz Plugin?
Pixyz Review
8
Which AR/VR hardwares are supported by Pixyz Review?
How can I customize my VR scene with interactions ?
I am encountering some perfomance issues (desktop or VR) on a large assembly. What can I do?
Why I can't create Motion Group anymore ?
What configuration items are kept in the variants ?
See all 8 articles
Pixyz Products
About Pixyz Products
8
What is Pixyz?
What is Pixyz Studio?
What is Pixyz Plugin?
Can I use the Pixyz Plugin for Unity at runtime?
What is Pixyz Review?
See all 8 articles
Documentations
4
Pixyz Plugin for Unity - Documentation
Pixyz Studio - Documentation
Pixyz Batch - documentation
Pixyz Review - Documentation
Software installation and use
Software Acquisition & Purchase
4
How long does the license for a Pixyz product lasts?
How can I purchase Pixyz products?
Where can I find an invoice for my purchase?
Can Pixyz provide non-annual licenses for Pixyz products?
Software Installation
5
How do I install Pixyz Plugin for Unity on my computer ?
How do I install Pixyz Review on my computer?
How do I install Pixyz Studio on my computer?
Can I install a Pixyz product for all the users on my computer?
Where can I find the latest update of a Pixyz product?
Licensing
12
How do I activate a purchased license for a Pixyz product?
I have no internet connection, how can I activate my license?
Why can't I connect to my user account from my Pixyz product?
How can I manage my licenses?
How can I renew the license of my Pixyz product?
See all 12 articles
License trial & evaluation of PiXYZ
6
Is there a trial license available for all Pixyz products?
How can I get a trial license for a Pixyz product?
How do I activate a trial license for a Pixyz product on my computer?
How long does the trial version of a Pixyz product lasts?
How many times can I install a trial license for a Pixyz product?
See all 6 articles
Community forums
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Pixyz
General
1
Point Cloud
Posted by
Stevens, Jason
,
almost 2 years ago
Last Reply
by Bjorn Syse
about 1 year ago
Pixyz Studio
19
FBX-Export of modified model takes ages
Posted by
Carsten Schonart
,
13 minutes ago
Last Reply
by Carsten Schonart
13 minutes ago
Filter expression: Wrong syntax
Posted by
Carsten Schonart
,
19 days ago
Last Reply
by Pixyz N3 Agent
14 days ago
How Can I use python script create and set material in PiXYZ Studio?
Posted by
Tak Lam
,
3 months ago
Last Reply
by Pixyz N3 Agent
2 months ago
See all 19 topics
Pixyz Plugin for Unity
8
Importer put Renderer and Mesh Filter on LOD Group
Posted by
Jeff Fisher
,
5 months ago
Last Reply
by Jeff Fisher
5 months ago
Cannot import annotations from while importing .stp files
Posted by
trait vinoth
,
about 1 year ago
Last Reply
by PiXYZ Support Agent
about 1 year ago
How do i get acces to the metadata script?
Posted by
Volkert de Jong
,
over 1 year ago
Last Reply
by Nicolas Marcadet
over 1 year ago
See all 8 topics
Help Desk Software
by Freshdesk