PiXYZ Software Helpdesk

General 10

• Getting Started with PiXYZ Software
• How to report a bug
• License installation troubleshooting
• Why my license isn't working any more ?
• Why am I not able to connect to PiXYZ website/PiXYZ Helpdesk platform?

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PiXYZ STUDIO 4

• Why my triangle count is different in PiXYZ Studio and in Unity ?
• CAD API failed error code ? Error on elevation ?
• Where are the modifiers ?
• Is it possible to do some manual UV unwrapping in PiXYZ STUDIO ?

PiXYZ STUDIO.batch 3

• How can I use PiXYZ STUDIO.batch?
• How can I try PiXYZ STUDIO.batch in CLI mode?
• Is it possible to run PiXYZ as a service?

PiXYZ PLUGIN for Unity 6

• Which platform can I target for runtime-built apps ?
• Where is the manual or the scripting/API documentation ?
• Do I need a PiXYZ license to run my built application ?
• How do I uninstall PiXYZ PLUGIN from my Unity project ?
• I can’t retrieve animation or light data in Unity

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PiXYZ REVIEW 8

• Which AR/VR hardwares are supported by PiXYZ Review ?
• How can I customize my VR scene with interactions ?
• I am encountering some perfomance issues (desktop or VR) on a large assembly. What can I do?
• Why I can't create Motion Group anymore ?
• What configuration items are kept in the variants ?

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About PiXYZ Products 8

• What is PIXYZ ?
• What is PIXYZ STUDIO ?
• What is PIXYZ PLUGIN ?
• Can I use the PiXYZ PLUGIN for Unity at runtime ?
• What is PIXYZ REVIEW ?

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Documentations 3

• PiXYZ PLUGIN for Unity - Documentation
• PiXYZ STUDIO - Documentation
• PiXYZ REVIEW - Documentation

Software Acquisition & Purchase 4

• How long does the license for a PiXYZ product lasts ?
• How can I purchase PiXYZ products ?
• Where can I find an invoice for my purchase ?
• Can PiXYZ provide non-annual licenses for PiXYZ products ?

Software Installation 6

• How do I install PiXYZ PLUGIN for Unity on my computer ?
• How do I install PiXYZ PLUGIN for Unreal Engine on my computer ?
• How do I install PiXYZ REVIEW on my computer ?
• How do I install PiXYZ STUDIO on my computer ?
• Can I install a PiXYZ product for all the users on my computer ?

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Licensing 10

• How do I activate a purchased license for a PiXYZ product ?
• I have no internet connection, how can I activate my license ?
• Why can't I connect to my user account from my PiXYZ product ?
• How can I manage my licenses ?
• How can I renew the license of my PiXYZ product ?

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License trial & evaluation of PiXYZ 6

• Is there a trial license available for all PiXYZ products ?
• How can I get a trial license for a PiXYZ product ?
• How do I activate a trial license for a PiXYZ product on my computer ?
• How long does the trial version of a PiXYZ product lasts ?
• How many times can I install a trial license for a PiXYZ product ?

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