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Knowledge base
FAQ & TROUBLESHOOTING
GENERAL
10
Getting Started with PiXYZ Software
I cannot find the information regarding the PiXYZ product I am looking for
I cannot import a specific file in the software
Why is the *.wire format not directly included in my PiXYZ Product?
Why my license isn't working any more ?
See all 10 articles
PiXYZ STUDIO
4
Why my triangle count is different in PiXYZ Studio and in Unity?
CAD API failed error code? Error on elevation?
Where are the modifiers?
Is it possible to do some manual UV unwrapping in PiXYZ STUDIO?
PiXYZ STUDIO.batch
3
How can I use PiXYZ STUDIO.batch?
How can I try PiXYZ STUDIO.batch in CLI mode?
Is it possible to run PiXYZ as a service?
PiXYZ PLUGIN FOR UNITY
6
Which platform can I target for runtime-built apps?
PiXYZ Plugin for Unity API Documentation (C#)
Do I need a PiXYZ license to run my built application?
How do I uninstall PiXYZ PLUGIN from my Unity project?
I can’t retrieve animation or light data in Unity
See all 6 articles
ABOUT PIXYZ PRODUCTS
About PiXYZ Products
9
1.1 WHAT IS PIXYZ SOFTWARE?
1.2 WHAT IS PIXYZ STUDIO?
1.3 WHAT IS PIXYZ PLUGIN?
1.4 CAN I USE PIXYZ PLUGIN AT RUNTIME ?
1.5 WHAT IS PIXYZ REVIEW?
See all 9 articles
Documentations
6
PiXYZ PLUGIN FOR UNITY 2018.3 DOCUMENTATION
PiXYZ PLUGIN FOR UNITY 2019.1 DOCUMENTATION
PIXYZ PLUGIN FOR UNITY 2019.1 API DOCUMENTATION
PiXYZ STUDIO 2018.3 DOCUMENTATION
PiXYZ STUDIO 2019.1 DOCUMENTATION
See all 6 articles
SOFTWARES INSTALLATION & USE
Software Acquisition & Purchase
4
HOW LONG DOES THE LICENSE FOR A PIXYZ PRODUCT LAST?
HOW CAN I PURCHASE PIXYZ PRODUCTS?
WHERE CAN I FIND AN INVOICE FOR MY PURCHASE?
CAN PiXYZ PROVIDE NON-ANNUAL LICENSES FOR PiXYZ PRODUCTS?
Software Installation
5
HOW DO I INSTALL PIXYZ PLUGIN FOR UNITY ON MY COMPUTER?
HOW DO I INSTALL PIXYZ REVIEW ON MY COMPUTER?
HOW DO I INSTALL PIXYZ STUDIO ON MY COMPUTER?
CAN I INSTALL A PIXYZ PRODUCT FOR ALL THE USERS ON MY COMPUTER?
WHERE CAN I FIND THE LATEST UPDATE OF A PIXYZ PRODUCT?
License Activation
10
HOW DO I ACTIVATE A PURCHASED LICENSE FOR A PIXYZ PRODUCT?
I HAVE NO INTERNET CONNECTION, HOW CAN I ACTIVATE MY LICENSE?
WHY CAN’T I CONNECT TO MY USER ACCOUNT FROM MY PIXYZ PRODUCT?
HOW CAN I MANAGE MY LICENSES?
HOW CAN I RENEW THE LICENSE OF MY PIXYZ PRODUCT?
See all 10 articles
License trial & evaluation of PiXYZ
6
IS THERE A TRIAL LICENSE AVAILABLE FOR ALL PIXYZ PRODUCTS?
HOW CAN I GET A TRIAL LICENSE FOR A PIXYZ PRODUCT?
HOW DO I ACTIVATE A TRIAL LICENSE FOR A PIXYZ PRODUCT ON MY COMPUTER?
HOW LONG DOES THE TRIAL VERSION OF A PIXYZ PRODUCT LAST?
HOW MANY TIMES CAN I INSTALL A TRIAL LICENSE FOR A PIXYZ PRODUCT ON ONE SPECIFIC COMPUTER?
See all 6 articles
Community forums
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PiXYZ Software Forums
Announcements
2
Welcome to PiXYZ STUDIO and PLUGIN 2019.1!
Posted by
Nicolas Marcadet
,
11 days ago
Last Reply
by Nicolas Marcadet,
11 days ago
PiXYZ software 2018.3 release is live !
Posted by
Laurent MILON
,
21 days ago
Last Reply
by Laurent MILON,
21 days ago
GENERAL
1
Point Cloud
Posted by
Stevens, Jason
,
3 months ago
Last Reply
by Nicolas Marcadet,
about 1 month ago
PiXYZ STUDIO
2
How to preserve separate parts IGS import?
Posted by
Roger Fong
,
1 day ago
Last Reply
by Nicolas Marcadet,
about 2 hours ago
Python Scripting for faster Workflow
Posted by
Philipp Hellmann
,
24 days ago
Last Reply
by Nicolas Marcadet,
22 days ago
PiXYZ PLUGIN For Unity
4
UnityPlugin: Import progress bar
Posted by
Carsten Schonart
,
about 1 month ago
Last Reply
by Carsten Schonart,
30 days ago
Unity: Sync model after runtime import
Posted by
Carsten Schonart
,
about 1 month ago
Last Reply
by Carsten Schonart,
30 days ago
Does the Unity Plugin support the following features in Standalone mode?
Posted by
JM Park
,
about 1 month ago
Last Reply
by Nicolas Marcadet,
about 1 month ago
See all 4 topics
Help Desk Software
by Freshdesk
