Remember that this action of releasing a license is available only once (see Question 2.22). There are two ways of releasing a license:


1) Online mode: your computer is connected to internet.


Please follow this step-by-step procedure:

  1. In your PiXYZ application, go to the License manager (through the Help menu or the PiXYZ menu).
  2. Enter your login and password (the same you used to create your account on the website). The PiXYZ license used on this computer is displayed. Click on the "Release" button.
  3. Confirm you do want to release the license, or click Cancel otherwise. Remember this action is possible only once. If you click on the "Reinstall" button, it will reinstall the freshly released license, and you will not be able to release it anymore.
  4. If you connect to your account on the website, in the License management, the license is now available for activation.
  5. Start over the installation process (see Question 4.1) to install the license on another computer.


2) Offline mode: your computer is not connected to internet (for example your company blocks internet connection on your computer).


Please follow this step-by-step procedure:

  1. In your PiXYZ application, go to the License manager (through the Help menu or the PiXYZ menu).
  2. In the Offline activation tab, click on the "Generate release code".
  3. Save a Release code (as a *.bin file).
  4. Copy the Release code (*.bin file) and go to a computer with internet connection and connect to your account on www.pixyz-software.com.
  5. Go to the LICENSE MANAGEMENT tab and to the row of the license you wish to release.
  6. Click on the "Release" button and follow the procedure to upload the Release code (*.bin file) you just saved on your computer.
  7. Once the procedure is over, your license is now ready to be activated again.
  8. Start over the Installation process (see Question 4.1) to install the license on another computer.