After re-installing your Pixyz product, you can either connect to your account from the application (Online mode), or download your license again from the LICENSE MANAGEMENT tab of your account (Offline mode: simply click on the “Download” button).

If your computer ID has not changed, you will be able to install this license again through the License manager and continue enjoying Pixyz .


If your computer ID has changed (that is the case if you changed your computer, or if you changed important parts of it), you should first release the license from the old computer and then install the license (online or offline) on the new computer. If you can't release the license (because your old computer is broken for instance), please contact us at support@pi.xyz. We will release you license manually in the shortest delay.