Bug reports are really important to us. They are what make our products better everyday, thanks to you!

If you want to help us improve our products please file a ticket or send an email to support@pi.xyz. Along with the report please join:

  • A log file recording what happened: open your product, replicate the issue, and send us the lastSession.log file at:  C:/Users/*username*/AppData/Roaming/*Your-PiXYZ-product*/

    Don't worry, it does not contain any sensitive data!

  • If it is possible (we know how sensitive your data can be), please send us the 3d model, or a substract of it, on which the issue occures. This is the most efficient way for us to fix bugs!