License installation failure can happen if you are trying to install your license on:
- A virtual environment
- A remote machine
- A machine connected with a VPN. If so please follow the offline installation procedure.
- A session without Admin rights. If so, start your PiXYZ product (or Unity...) in administrator mode and try to reinstall your license.
Please file a ticket or send an email to firstname.lastname@example.org. And please join:
- All the log files at C:/Users/*USERNAME*/AppData/Roaming/*PRODUCT*/
- An offline activation code (offline license manager panel)
- The .lic file at C:/ProgramData/*PRODUCT*/licenses if it exists