License Activation

Information regarding licenses activation methods and use.

4.1 HOW DO I ACTIVATE A PURCHASED LICENSE FOR A PIXYZ PRODUCT?
In your user account on www.pixyz-software.com, in the LICENSE MANAGEMENT tab are explained the two possible modes to activate the license you just purchase...
Wed, 2 Jan, 2019 at 2:17 PM
4.2 I HAVE NO INTERNET CONNECTION, HOW CAN I ACTIVATE MY LICENSE?
If you have no internet connection (for example your company blocks internet connection on your computer), please refer to the previous question and follow ...
Wed, 2 Jan, 2019 at 2:18 PM
4.3 WHY CAN’T I CONNECT TO MY USER ACCOUNT FROM MY PIXYZ PRODUCT?
If you cannot connect to your user account from your PiXYZ product, please check the following things: Your email (check the spelling) and password are corr...
Wed, 2 Jan, 2019 at 3:15 PM
4.4 HOW CAN I MANAGE MY LICENSES?
When connected to your user account on www.pixyz-software.com, go to the LICENSE MANAGEMENT tab. Here are listed all the licenses you purchased (and possibly...
Wed, 2 Jan, 2019 at 3:15 PM
4.5 HOW CAN I RENEW THE LICENSE OF MY PIXYZ PRODUCT?
A license for a PiXYZ product is purchased for one year (rental), and is not automatically renewed (we do not store credit card information). To renew a lic...
Wed, 2 Jan, 2019 at 3:16 PM
4.6 ON HOW MANY COMPUTERS CAN I INSTALL MY PIXYZ PRODUCT?
A license for a PiXYZ product is a “node-locked” license, meaning it is bound to a specific computer (each computer has a unique Computer ID). You cannot use...
Wed, 2 Jan, 2019 at 3:16 PM
4.7 CAN I RELEASE (OR UNINSTALL) A TRIAL LICENSE?
No, you cannot release a trial license, and only one trial is allowed per computer (even if you create two different accounts you will not be able to instal...
Wed, 2 Jan, 2019 at 3:16 PM
4.8 HOW DO I RELEASE A PURCHASED LICENSE?
Remember that this action of releasing a license is available only once (see Question 2.22). There are two ways of releasing a license: 1) Online mode: y...
Wed, 2 Jan, 2019 at 3:17 PM
4.9 CAN PIXYZ SOFTWARE PROVIDE WITH FLOATING LICENSES OR PERPETUAL LICENSES FOR PIXYZ PRODUCTS?
Yes, we can, but not from our online Store. If you are interested in purchasing floating licenses (to be managed through a server) or perpetual licenses, pl...
Wed, 2 Jan, 2019 at 3:18 PM
4.10 I ACCIDENTALLY ERASED MY HARD DRIVE, WHAT CAN I DO?
After re-installing your PiXYZ product, you can either connect to your account from the application (Online mode), or download your license again from the L...
Wed, 2 Jan, 2019 at 3:18 PM