Licensing

Information regarding licensing : activation, releasing, node-locked, floating...

How do I activate a purchased license for a Pixyz product?
In your user account on www.pixyz-software.com, in the LICENSE MANAGEMENT tab are explained the two possible modes to activate the license you just purchase...
Mon, 18 May, 2020 at 11:00 AM
I have no internet connection, how can I activate my license?
If you have no internet connection (for example your company blocks internet connection on your computer), please refer to the previous question and follow ...
Mon, 18 May, 2020 at 11:00 AM
Why can't I connect to my user account from my Pixyz product?
If you cannot connect to your user account from your Pixyz product, please check the following things: Your email (check the spelling) and password are co...
Mon, 18 May, 2020 at 11:01 AM
How can I manage my licenses?
When connected to your user account on www.pixyz-software.com, go to the LICENSE MANAGEMENT tab. Here are listed all the licenses you purchased (and possibl...
Mon, 18 May, 2020 at 11:01 AM
How can I renew the license of my Pixyz product?
A license for a Pixyz product is purchased for one year (rental), and is not automatically renewed (we do not store credit card information). To renew a lic...
Mon, 18 May, 2020 at 11:02 AM
On how many computers can I install my Pixyz product?
Pixyz products can be either use with node-locked or floating licenses : Node-locked license A Pixyz product “node-locked” license is bound to a spe...
Mon, 18 May, 2020 at 11:02 AM
Can I release (or uninstall) a trial license?
No, you cannot release a trial license, and only one trial is allowed per computer (even if you create two different accounts you will not be able to instal...
Mon, 18 May, 2020 at 11:04 AM
How do I release a purchased license?
Remember that this action of releasing a license is available only once. There are two ways of releasing a license: 1) Online mode: your computer is con...
Mon, 18 May, 2020 at 11:03 AM
Can Pixyz provide floating licenses for Pixyz products?
Yes, we can, but not from our online Store. If you are interested in purchasing floating licenses (to be managed through a server) or perpetual licenses, pl...
Mon, 18 May, 2020 at 11:04 AM
I changed my computer or a component in my computer, what should I do?
After re-installing your Pixyz product, you can either connect to your account from the application (Online mode), or download your license again from the L...
Mon, 18 May, 2020 at 11:05 AM